Deputy Ombudsperson, Intake and Investigation
ADM Non-OIC – Permanent, Full-Time
Salary Range: $175,800.14 - $224,500.25
The Ombudsperson is a statutory officer of the Legislature with a mandate to investigate unfair administrative acts, decisions and policies of provincial public authorities either as the result of a complaint or acting on their own initiative. They have the authority to make recommendations to remedy administrative unfairness to the heads of agencies and the Lieutenant-Governor in Council.
The Ombudsperson is responsible directly to the Legislative Assembly and can also report out publicly on their investigations and recommendations. The Ombudsperson is assisted in their work by staff and has authority under section 30 of the Ombudsperson Act to delegate significant authority in order to exercise their mandate.
The Office’s mandate is the widest of any provincial ombudsperson encompassing over 2000 authorities. As set out in the Ombudsperson Act this includes all provincial government ministries, Crown corporations, boards, commissions, local governments, school boards, colleges, universities, health authorities, administrative tribunals and professional regulatory bodies.
In addition to investigating complaints, the Office of the Ombudsperson generally oversees the administrative actions of government authorities to ensure the democratic principles of openness, transparency and accountability are upheld.
The Office of the Ombudsperson also fulfills a non-statutory but significant role of providing corporate service support including business planning, administration, human resource, financial and information technology support to four independent Offices of the Legislature pursuant to negotiated formal agreements on the provision of Shared Service Support.
The Deputy Ombudsperson plays a pivotal role in leading the Office of the Ombudsperson to successfully deliver on its statutory and non-statutory mandates as well as ensuring the Office is seen as an effective, independent and impartial oversight agency that has public trust and confidence. To achieve these goals the Deputy Ombudsperson exercises considerable statutory powers delegated by the Ombudsperson under section 30 of the Ombudsperson Act and the Public Interest Disclosure Act.
As BC’s independent voice for fairness, our Office’s work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here.
We are striving to build a diverse team to represent the population we serve and to better meet the needs of British Columbians. We encourage applications from people who self-identify as First Nations, Métis, Inuit and/or Indigenous, Black or racialized persons, 2SLGBTQIA+, people with diverse gender identities or expressions, and/or people with disabilities.
This position is located in our office in downtown Victoria, BC. Upon successful completion of the six-month probationary period, this position is eligible for a hybrid-remote work arrangement of up to nine days working remotely in a three-week period, in accordance with the office’s Work Arrangements Policy.
Financial assistance may be offered as part of the total compensation package for successful candidate that must relocate to Victoria. Relocation allowances will be in accordance with the information here.
To Apply:
DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.
To apply for this position, please review the application instructions and requirements listed on our careers page: https://bcombudsperson.hiringplatform.ca/list/bco_careers
Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.
NOTE: To apply for this position, you must be eligible to work in Canada. You must be a Canadian Citizen or Permanent Resident of Canada or authorized in writing to work in Canada under the federal Immigration and Refugee Protection Act. For further information, please refer to the BC Public Service website.
By submitting your application, you confirm that you have worked on it independently and you have not used AI technology or paraphrasing technology to prepare it.
If you have questions related to the application process, please email the HR Team at recruitment@bcombudsperson.ca and quote competition number 126453 in the subject line.
Competition Req #: 126453
Closing Date: 12:00 pm (noon) PST, November 9, 2026
BC Ombudsperson
Fairness and Accountability in British Columbia’s Public Services
http://www.bcombudsperson.ca/
