The Team
The Ministry of Children and Family Development (MCFD) promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth and supports healthy child and family development to maximize the potential of every child in BC. The Duncan Administrative Team is a collaborative and supportive team that provides essential administrative and clerical support across children and family service offices. Team members work alongside a variety of professionals, including Office Managers, Child Protection Workers, Resource Workers, Child and Youth Mental Health (CYMH) Clinicians, Children and Youth with Support Needs (CYSN) Workers, Directors, and other ministry staff.
The Role
The Team Assistant plays an important role in supporting children, youth, and families by providing administrative, clerical, and program support within a children and families office. As a key member of a collaborative team, the Team Assistant works closely with Team Leaders, Social Workers, and Social Work Assistants to help ensure the effective delivery of services and supports. The position serves as a primary point of contact for client intake and helps create a welcoming and responsive experience for clients accessing services.
Reporting to an Office Manager, the Team Assistant provides support across a range of specialized program areas, including mental health, child protection, guardianship, adoption, and other family-focused services. This role offers a unique opportunity to develop broad program knowledge while contributing to meaningful work that makes a positive difference in the lives of children, youth, and families.
This opportunity is well-suited to highly organized, compassionate individuals with recent, related administrative experience who thrive in a fast-paced, team-oriented environment and are motivated to contribute to meaningful work in the social services sector.
Qualifications:
Education and Experience Requirements
- Certificate or coursework and 6 months *related experience; OR
- Secondary School graduation (Dogwood, GED) and 6 months *related experience; OR
- Evergreen and 1 year *related experience; OR
- An equivalent combination of education and experience may be considered.
Related Experience may include the following:
- Six months experience working in a computerized environment using various computer applications and databases. (For example: Microsoft Office applications including Word, Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
- Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
- Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, clients, and service providers.
- Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.
Preference may be given to applicants with the following:
- Administrative experience working with vulnerable children and families in a human/social services setting.
- Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
Please refer to the Job Profile for the full list of knowledge, skills and abilities.
For questions regarding this position, please contact Laura.Lachman@gov.bc.ca.
About this Position:
There are two temporary positions available (one opportunity until October 8, 2027 and one opportunity until January 31, 2027), with the possibility of extension and/or the position becoming permanent.
These positions require full-time, in-person work at one of the two Duncan locations.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.
