The Team
The Admin Team is an established and collaborative group of five team members and an Office Manager who support multiple service delivery areas. The team plays an important role in creating a welcoming, respectful, and inclusive experience as first points of contact, while providing administrative support to a multi-service office. Team members work closely with social workers, social work assistants, mental health clinicians, youth probation officers, and visiting professionals, and are united by a strong commitment to teamwork, compassion for the people they serve, and fostering a positive workplace where diverse perspectives are valued.
The Role
As the Team Assistant, you will be the first point of contact for children, youth, families, and community members accessing services, helping to create a welcoming, respectful, and inclusive experience for everyone. You will provide administrative and clerical support to professional staff, playing a vital role in supporting service delivery and helping ensure clients receive the assistance they need. This position offers opportunities to learn and grow in a professional environment, making it a great fit for someone who takes initiative, adapts well to change, and can support people with empathy and professionalism during challenging situations.
Qualifications:
Education and Experience Requirements
- Certificate or coursework and 6 months related experience; OR
- Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
- Evergreen and 1 year related experience; OR
- An equivalent combination of education and experience may be considered.
Related Experience may include
- Six months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
- Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
- Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.
Preference may be given to applicants with
- Administrative experience working with vulnerable children and families in a human/social services setting.
- Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
- Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.
For questions regarding this position, please contact Amanda.Zimmermann@gov.bc.ca.
About this Position:
This position is based in Port Alberni.
This position requires full-time, in-person work.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.
