The Team:
The Service Delivery Team, Child and Family Services, Revelstoke Integrated Services and Shuswap Resources and OOC is an established, collaborative team that provides essential administrative and operational support to staff serving children, youth, families, caregivers, and community partners. Working alongside Team Leaders, Social Workers, Resource Workers, administrative professionals, and management staff, the team is committed to delivering responsive, client-focused services that help strengthen safe, healthy, and resilient communities. In Revelstoke, you will work closely with a dedicated Office Manager in a supportive environment that values respect, inclusion, teamwork, and making a positive difference in the lives of children and families.
The Role:
As a Team Assistant, you will play a key role in supporting the daily operations of the service delivery office through a variety of administrative responsibilities, including reception, responding to inquiries, scheduling appointments, maintaining records, preparing documents, processing mail, and data entry. As one of the first points of contact for clients and community partners, you will help ensure services are delivered in a timely, professional, and respectful manner while supporting front-line staff who provide critical programs and services. This is an excellent opportunity for an organized, adaptable, and client-focused individual to develop valuable administrative experience, contribute to meaningful public service, and make a tangible impact on outcomes for children, youth, and families across British Columbia.
Qualifications:
Education and Experience Requirements
- Secondary School graduation (Dogwood, GED) and six (6) months related experience; OR
- An equivalent combination of education and experience may be considered.
Related experience must include
- Experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
- Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
- Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.
Preferences may be given to applicants with:
- Administrative experience working with vulnerable children and families in a human/social services setting.
- Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
For questions regarding this position, please contact Jennifer.Bandura@gov.bc.ca.
About this Position:
There is one (1) full time permanent position available in Revelstoke.
These positions have full time on-site requirements.
An eligibility list may be established to fill future permanent and/or temporary vacancies for both Revelstoke and Salmon Arm.
Positions will be offered based on location availability.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.
