The Team
The Vancouver Island Regional Office – Services to Adults, Client Services Team is an established and collaborative group dedicated to protecting the legal and financial interests of incapable adults across British Columbia. The immediate team includes four case managers and is part of a broader Client Services Team of 18 members, working closely with professionals such as Financial Analysts, Regional Financial Officers, Case Agents, administrative staff, Investment Officers, and the Field Services team. Together, they deliver critical work that safeguards vulnerable British Columbians. The team is known for being hardworking, client centered, and flexible, with a strong focus on collaboration and delivering meaningful outcomes.
The Role
In this role, the successful candidate provides a wide range of individualized services to vulnerable adults who need support managing personal, health, financial, or legal matters. Responsibilities include ensuring assets are protected, preventing financial abuse, and supporting clients daily needs while they live in the community. The work has a direct and meaningful impact on individuals who may be affected by mental illness, developmental disabilities, traumatic brain injuries, or degenerative conditions such as dementia. This opportunity offers the chance to be part of an inclusive organization committed to culturally safe and respectful services, truth and reconciliation, and strong ethical standards. Candidates who are motivated by making a tangible difference, building relationships, and supporting vulnerable populations will find this role both impactful and rewarding.
Qualifications:
Education and Experience Requirements
- Bachelor of Social Work. Master’s preferred. Degrees in social sciences discipline may be considered (e.g. psychology, sociology, gerontology, or related field)
- Minimum of three years of progressive and recent related experience working in a setting oriented towards providing services to people with disabilities, a mental illness, developmental disability, traumatic brain injury or degenerative conditions affecting brain functions (e.g. dementia)
- Minimum of one year experience in case management to effectively and independently manage a complex caseload , preference may be given for experience in financial management
- A valid Class 5 B.C. driver’s licence
Please refer to the Job Profile for the full list of willingness/ proviso requirements.
For questions regarding this position, please contact amaass@trustee.bc.ca
About this Position:
Flexible work options are available; this position may be able to work from home up to 3 days a week subject to an approved telework agreement.
There is currently a temporary opportunity available until May 31, 2027.
An eligibility list may be established to fill future permanent and/or temporary vacancies.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. .
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.
