The Team
The Investigations Support Services – Affected Persons Liaison Team is an established team within the Independent Investigations Office (IIO) that works alongside investigators to support individuals and families affected by police‑related incidents. As a small, collaborative team of three liaisons, members bring compassion, cultural humility, and a non‑judgmental approach to ensure people feel informed, respected, and able to participate throughout the investigative process. This team’s work has a meaningful impact during highly difficult moments, helping uphold fairness, dignity, and the IIO’s independent, civilian‑led mandate across communities in British Columbia.
The Role
The Affected Persons Liaison provides compassionate, culturally responsive support to individuals and families following incidents involving serious injury or death, helping them understand investigative and justice processes while ensuring their voices are heard. This role works closely with investigators and community partners to coordinate supports, share information clearly, and guide affected persons through court proceedings or inquests when needed. It is a public service opportunity for professionals who value equity, dignity, and empathy, and who are motivated to make a tangible difference during some of the most challenging moments in people’s lives.
Qualifications:
Education and Experience Requirements
- Post-secondary degree in a field related to investigative social work, health or social sciences, criminology, law, investigation, and enforcement plus 2 years experience, or equivalent.
- Diploma in a field related to investigative social work, health or social sciences, criminology, law, investigation, and enforcement plus 4 years experience, or equivalent.
- Two (2) years demonstrated experience in providing direct client service in a support role to vulnerable populations, and those dealing with crisis, trauma and loss.
Preference may be given to applicants with:
- Training and experience in Trauma Informed Practice.
- Demonstrated experience in dealing with individuals/families who had experienced significant trauma or death of a loved one.
- Experience in strategic planning to form a multi-factor support and communication plan for vulnerable individuals.
- Experience in dealing with vulnerable populations in a non-judgmental and compassionate manner.
- Experience providing support to vulnerable individuals and assist with referrals to various available resources and support services.
- Experience in dealing with various external services providers such as counsellors, social workers, medical professionals, law enforcement personnel and various support service providers.
- Experience in working irregular hours, including on-call or shift work and deployment on short notice.
- Preference may be given to applicants who identify as Indigenous (First Nations, Métis or Inuit).
Willingness Statement:
- Must hold a valid BC Driver’s licence or eligible to obtain a valid BC Driver’s licence.
- Must be able to respond 24/7 province-wide in a scheduled rotation.
For questions regarding this position, please contact Sukhjeet.Kaur@iiobc.ca.
About this Position:
This position is based in Surrey.
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.
